What's new on TriWest online

  • Published
  • By Tyler Patterson
  • TriWest Healthcare Alliance
Today's net-savvy TRICARE beneficiaries use the Internet to manage their health care more than ever, but it doesn't take a computer whiz to navigate the convenient features on www.triwest.com.  

The best part is that users get to pick the time and place that's convenient. Here are just a few of the tools available online to make managing health care even easier: 

Online account registration
Western Region beneficiaries who register for a secure www.triwest.com account can update other health insurance information, access copies of claims explanations of benefits (especially helpful during tax season), change address information and more. Visit www.triwest.com/beneficiary and click the "Register Today" button to get started. TriWest does not share beneficiary information with outside parties.

Appointment reporting
Once registered at www.triwest.com, beneficiaries can report their specialty care appointment dates online. Previously, a beneficiary had to call TriWest to report this information. Now they can simply log in, access their authorization and referral information, and enter their appointment date in just a few easy steps.

QuickAlert
Registered www.triwest.com users enjoy QuickAlert, TriWest's notification system for authorizations and referrals. Users can set QuickAlert to send alerts by e-mail or phone when an authorization or referral has been processed for their account. Beneficiaries will still receive notification by mail in approximately one week, but they can save time and schedule specialty care sooner with QuickAlert.

ePay
Beneficiaries can automate their TRICARE Prime enrollment fee payments with TriWest's ePay. Sign up at www.triwest.com/epay today, choose a payment method (allotment, electronic funds transfer or credit card) and never worry about late payments again.

'TRICARE 2 You' Online Library
The "TRICARE 2 You" Online Library hosts TriWest's all-new streaming TRICARE benefit videos, current and archived articles from the "TRICARE 2 You eNewsletter" and a slew of links and resources to help answer frequently asked TRICARE questions. Visit it today at www.triwest.com/t2u.  

Healing 2gether Online
"Healing 2gether Online" is TriWest's comprehensive online resource for wounded, ill or severely injured servicemembers, their families and caregivers. Find information and resources to help use benefits at www.triwest.com/h2o.  

Don't wait until tomorrow to start saving time by managing health care online. Register online at www.triwest.com/beneficiary.